Privacy Policy

Effective Date: 15 July 2025
Last Updated: 15 July 2025

h1rpM (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect
– Identity Information: name, email address, phone number (via contact/booking forms)
– Technical Data: IP address, browser type, device type (via cookies and analytics)
– Communication Data: enquiries, feedback, correspondence

2. How We Use Your Data
– Respond to enquiries and fulfill service requests
– Arrange and manage appointments
– Improve our website, services, and customer experience
– Comply with legal obligations (e.g. tax, reporting)

3. Legal Basis for Processing
– Consent (e.g. form submissions)
– Contractual necessity (to deliver services)
– Legitimate interests (improving services and security)
– Legal compliance

4. Sharing Your Data
We will never sell your information. We may share data with:
– Service providers (e.g., hosting, CRM)
– Legal or governmental authorities when legally required

5. Data Retention
Personal data is stored only for as long as needed—typically until a project is complete or regulatory retention periods are met.

6. Your Rights
Under UK GDPR, you may:
– Access or obtain a copy of your data
– Correct inaccuracies
– Request erasure (“right to be forgotten”)
– Restrict or object to processing
– Lodge a complaint with the ICO

To exercise your rights or for inquiries, email: h1pm@hotmail.co.uk